Upon ordering your item of jewellery we will send you a kit to the address provided, containing full instructions on how to send us your milk. Please be prepared to send this next day delivery. Please also ensure that instructions are closely followed to ensure the vial containing your milk is not damaged in transit. 

Please be aware that we have a 4 to 8 week turnaround on all our resin keepsake items (excluding Christmas – please check the home page during the Christmas period for up to date advice). This begins from the date we receive your inclusions – NOT the date your order was placed.

Please be mindful of this when ordering if you require your order for a specific date. We can send a gift voucher with the kit to collect your milk if it is likely the finished piece wont arrive in time for the date you require it for.

Please note that engraving is added to one side of the central cores only. We require a font selection from those shown in the images, and in your order notes please communicate to us exactly how you'd like your engraving to appear.

Please also be aware that personalised engraving is often finished in a much smaller font than our 'breastfed with love' cores, so the text will not always fill the entirety of the core. Please see example images for personalised engraving finishes.