Please ensure that the correct ring size is ordered at the point of ordering. If you are unsure, you can request a returnable ring sizer to make sure that you provide us with the correct size. As all our rings are custom made for us, if the correct ring size is ordered and you require a different size down the line and the error doesn't sit with us, there is an additional charge of £30 to order a new band in. 

Please be aware that we have a 4 to 8 week turnaround on all our resin keepsake items (excluding Christmas – please check the home page during the Christmas period for up to date advice). This begins from the date we receive your inclusions – NOT the date your order was placed.

Please be mindful of this when ordering if you require your order for a specific date. We can send a gift voucher with the kit to collect your milk if it is likely the finished piece wont arrive in time for the date you require it for.

Please note that if you are adding engraving, this will add up to 3 additional weeks to your turnaround time as we need to send your necklace off to the engraver after it arrives with us from the supplier. Please let us know the font required and the text required